Hotel Overview
This hot spring hotel offers a renowned hot spring experience and exquisite cuisine. It features Japanese-style and Western-style rooms with views of the Southern Alps mountain range, as well as pet-friendly rooms. Guest room Spa Restaurant Pets OK
Facilities
Room Types
Accommodation Information
Guidelines
About reservation
・Reservation requests are generally Up to 3 days before check-in date Please note that if you apply within two days of your desired date, we may not be able to accommodate your request.
・To take advantage of the listed discounts, you must make your reservation through this service.
・The discount is up to 40%, but it is limited to applicable days (days outside of peak periods as determined by each facility).
- Room availability is limited and subject to change without notice.
・Please note that we may not be able to accommodate your requests (room type, barrier-free access, etc.) depending on availability.
Payment and Cancellation
・Please note that we cannot accept cancellations of reservations.
・We cannot offer refunds in the event of no-shows without prior notice.
- Rates are based on standard occupancy. Additional charges may apply for extra guests or extra beds.
Age and ID Requirements
・Guests must meet the minimum age requirements set by each facility. Minors may be required to be accompanied by a guardian.
・You may be required to present identification at check-in to verify your eligibility for the discount.
Tabi Pass Program Limitations
・Discounts and benefits are non-transferable and can only be used by the person in question.
- Resale to third parties or sharing with unintended parties is prohibited.
・This service may be suspended or terminated without notice.
Disclaimer
・This site operates as an intermediary between members and affiliated hotels.
- We cannot be held responsible for the condition of the facility, the content of the services, or any unforeseen circumstances that occur outside of our control.
・If any trouble or dispute arises between the user and the affiliated hotel, the user must directly consult with the affiliated hotel and resolve the matter. Our company will not be held responsible unless the matter is due to reasons attributable to our company.
- We are not responsible for cancellations or service interruptions due to natural disasters, strikes, or other reasons beyond our control.
Your Privacy
All user information on this service will be handled in accordance with our privacy policy. By using this service, you agree to the collection and use of personal information necessary for the reservation process.
Governing law
These Terms and Conditions shall be construed in accordance with the laws of Japan, and in the event of litigation arising out of these Terms and Conditions, the Tokyo District Court shall be the exclusive court of first instance.
Frequently asked questions
Do I have to pay when I book?
No. You reserve at the rate shown and there is no upfront charge to book through TabiPass — payment is settled with the hotel once your stay is confirmed.
Are meals included in the rate?
Yes. All rates shown include meals as described in each room plan. The exact meals (typically breakfast and dinner) are listed in the plan details for every room.
How do I earn Max Miles on my stay?
HeyMax members earn Max Miles automatically after a confirmed stay — 4 Max Miles per ¥500 — credited to the HeyMax account linked at sign-in.
Are member rates different from public prices?
Yes. TabiPass shows exclusive members-only rates. You need to be signed in to view and book them; prices and availability are confirmed before you check out.
What are the check-in and check-out times?
Standard check-in is from 15:00 and check-out is until 11:00, unless a different time is noted in the hotel's accommodation information above.
Can I change or cancel my booking?
Cancellation and change conditions depend on the hotel and rate plan. The policy that applies to your booking is always shown before you confirm. Reach out via Contact Us if you need help.
